Terms of Use

 

Payments

Payments can be made by bank transfer or PayPal and the order will usually be dispatched within 1-2 days from payment. If you need your Goods in a hurry, please let us know before ordering.  Prices are in GBP.

Shipping

Prices quoted are for UK shipping only.  We do however ship all around the world. Prices will depend on your location and the size / weight of the order so please get in touch via the contact link and we will get back to you as soon as we can with a quote. Orders will usually be sent with 2nd Class Royal Mail, although sometimes it will be necessary to use a 1st Class service or a courier due to the weight and/or value of the item.  Orders over £50 will be sent Royal Mail 'Signed For'.  Please specify if you require an Express Service / Enhanced Insurance Cover before ordering.

Cancellations

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2015 you have the right to cancel the Contract for any item bought on the Website for a full refund within 14 days without giving any reason.  The right to cancel does not apply to any goods made specifically to your requirements. You can use our cancellation form at the foot of this page if you wish.

Prices

While we try and ensure that all our prices on our website are accurate, some prices may be incorrectly listed. If we discover an error in the price of the Goods you have ordered we will inform you as soon as possible and offer you the Goods at the correct price. We are under no obligation to provide Goods or Services to you at an incorrect, lower price, even after we have acknowledged your order or dispatched the Goods. If we cannot contact you, we will treat the order as cancelled. If payment has been made and you wish to cancel your order, you will receive a full refund of the price paid.

We list prices inclusive of VAT. All prices are exclusive of any other sales tax or duty that may be applicable (to orders going outside of the EU for instance) which will be payable by you in addition to the price unless otherwise stated.

Delivery

Delivery times are an estimate, and not a guarantee.  Deliveries outside of the estimate are not a reason for returning an order at our cost, although you are still entitled to return the order at your own cost.  If you require an order by a specific date, please contact us before ordering so that we can advise accordingly.

If your item has been damaged in transit, please contact us within 7 days of receipt (the sooner the better).  You are then covered by our returns policy (please see our "Returns Policy" for further information).  It is preferable to us that, if delivery  is made by a courier, that the goods are rejected on the spot.  Please therefore check items over before signing for them to ensure that they are undamaged.

If you fail to take delivery of the Goods or any part thereof then we will be entitled to cancel or suspend the delivery and all other outstanding deliveries and to charge you for the reasonable loss suffered.  This includes a refusal to pay for any customs charges payable by you resulting in the return or destruction of the Goods by customs.

Performance Goods

Performance goods are supplied for specialist use and usually alter the vehicle from the manufacturers' original specification. They can be subject to extreme use when compared to the usual goods that we supply. The life expectancy and durability of Performance Goods can differ to standard goods depending on the item, and therefore you should note that a claim for failure or wear of Performance Goods shall not be entertained by us. Any warranty claims sought in relation to Performance Goods shall be strictly subject to the manufacturers' warranty terms for such items only. It is also important that you know if an item falls into the category of Performance Goods.  Such goods include (but are not limited to) uprated exhausts/suspension/air filters/performance brake parts. If you are unsure if an item constitutes "Performance Goods" then it is your responsibility to seek advice before purchase.

No liability shall be accepted by us where you attempt to modify or install Performance Goods where it is known or ought reasonably to be known by you that the Performance Goods have been incorrectly supplied or otherwise not in accordance with your order. Further, due to the stress that is placed on connected parts to which the Performance Goods are supplied, we strongly recommend that specialist advice from experts is sought prior to purchase to ensure that the Performance Goods are satisfactory and suitable for your vehicle. It is also recommended that you gain advice from a specialist garage to ensure the item purchased is suitable for your vehicle or planned use.

Performance Goods and any modifications to your vehicle may render your motor vehicle insurance to be invalid, and may also invalidate any vehicle warranty cover you may have. We bear no responsibility on any failure by you to advise your insurers or warranty providers, or for the invalidity of such policies.  You must therefore check with your insurers / warranty providers before purchase.

Some Performance Goods are designed solely for track and race use, and it is your responsibility to ensure any alterations made to your vehicle are compliant and in accordance with legal and regulatory requirements in the UK or the country in which you use such vehicle.

Performance Goods and any modifications to your vehicle may adjust the emission output of your vehicle (for example decat pipes), and it is your responsibility to ensure that any alterations made to your vehicle are compliant with the legal and regulatory requirements for emission in the UK or the country in which you use the vehicle.

It is your responsibility to ensure that any Performance Goods applied to vehicles or any modified vehicles on public roads are legal, safe and compliant with UK or local regulatory requirements for use on public roads.

As Performance Goods are not standard equipment, parts fitted, electrical parts or parts supplied specifically for a performance or modified vehicle cannot be returned unless deemed as faulty under the manufacturers' warranty. Therefore, Performance Goods are exempt from our returns policy.

Warranty

Not including performance goods, some OE parts that we supply are covered by a 12 month warranty.  For further information, please contact us before ordering via the contact form.

 

 

Cancellation Form:

To P&B Automotive Parts, Unit 6 Chanonry Business Centre, 2 Chanonry Road North, Elgin IV30 6NB:

I/We [*] hereby give notice that I/We [*] cancel my/our contract of sale of the following goods_________________________________________________  

Ordered on ______________ / received on ________________[*]

Name of consumer(s),________________________________________

Address of consumer(s),____________________________________________________________________________________________________

Date: __________________________________________________

[*] Delete as appropriate